1. Introduction

SuperSonicStreams (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at supersonicstream.tv and use our IPTV streaming service (collectively, the “Service”).

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service. This policy applies to all information collected through our Service and any related communications, including email, chat, and other electronic messages.

2. Information We Collect

2.1 Information You Provide Directly

When you register for an account or purchase a subscription, we may collect:

• Full name
• Email address
• Billing address
• Payment information (processed securely via third-party payment processors)
• Username and password
• Communication records when you contact our support team

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Pages visited, time spent on pages, and links clicked
• Referring URLs and exit pages
• Streaming activity and content preferences
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third-party services such as payment processors (e.g. PayPal, Stripe) and analytics providers. This information is used only in accordance with this Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and provide you with access to the Service
• To process payments and send transaction confirmations
• To deliver subscription details and onboarding instructions to your email
• To respond to your customer support inquiries promptly
• To send important service notices, updates, and security alerts
• To monitor and analyze usage trends to improve the Service
• To detect, investigate, and prevent fraudulent or unauthorized activity
• To comply with applicable legal obligations
• To send promotional communications where you have opted in to receive them

We will not use your personal information for any purpose not described in this Privacy Policy without your prior consent.

4. How We Share Your Information

SuperSonicStreams does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website and delivering the Service, such as payment processors, email service providers, and hosting companies. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests from public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change.

4.4 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms and Conditions, suspected fraud, or situations involving threats to the safety of any person.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes. Aggregated, anonymized data that cannot be used to identify you may be retained indefinitely for analytical purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you on return visits, remember your preferences, and understand how you interact with our Service.

We use the following types of cookies:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors interact with our website (e.g. Google Analytics)
• Preference cookies — remember your settings and preferences
• Marketing cookies — used to deliver relevant advertisements where applicable

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. For more information, visit aboutcookies.org.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transmission, secure servers, and restricted access to personal data by our staff.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account credentials confidential.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to access — request a copy of the personal information we hold about you
• Right to rectification — request correction of inaccurate or incomplete information
• Right to erasure — request deletion of your personal information (subject to legal obligations)
• Right to restriction — request that we limit how we use your information
• Right to data portability — request your data in a structured, machine-readable format
• Right to opt out — unsubscribe from marketing emails at any time via the unsubscribe link

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe we have collected information from a minor, please contact us immediately at [email protected].

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services, such as PayPal or Speedtest.net. These third-party sites have their own privacy policies, and we have no responsibility or liability for their content or activities. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

For material changes, we will notify you by email (using the address associated with your account) or by placing a prominent notice on our website prior to the change becoming effective.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 at supersonicstream.tv
• WhatsApp: Available via our website contact page

We are committed to resolving any privacy concerns you may have and will respond to all inquiries within 30 days